How did we use AI to help a health retailer scale their customer service into a fitness coach?
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Scale your best customer service agents 24/7 with our enterprise-grade AI, and maintain full control with our RT Copilot. Using the conversational and multilingual power of the best LLMs, we filter out personal opinions and hallucinations to train a conversational AI interface on your company products and customer engagement history. Within minutes, you'll have a multilingual, 24/7 customer service AI that responds to customers as effectively as your top-tier agents. Our real-time copilot feature allows customer service managers to supervise and correct the AI in real time, ensuring accurate, relevant, and contextually appropriate responses throughout every conversation. With our RT Copilot, you retain control over how the conversational AI engages with users, ensuring your customer service operations are always responsive and aligned with your enterprise's standards.
Starter (S) | Enterprise (M) | AI Supercharge (EX L) | |
---|---|---|---|
Setup Cloud Infrastructure with Terraform | ✓ | ✓ | ✓ |
Build data pipeline to ingest customer conversations with correct answers | ✓ | ✓ | ✓ |
Build GenAI Engine with safeguards to prevent inaccurate responses | ✓ | ✓ | ✓ |
Finding use cases done right workshop - 2 hours support | ✓ | ✓ | ✓ |
Predefined User Interface | ✓ | ||
Customer Interface and Integrations | ✓ |
Setup Cloud Infrastructure with Terraform
Build data pipeline to ingest customer conversations with correct answers
Build GenAI Engine with safeguards to prevent inaccurate responses
Finding use cases done right workshop - 2 hours support
Setup Cloud Infrastructure with Terraform
Build data pipeline to ingest customer conversations with correct answers
Build GenAI Engine with safeguards to prevent inaccurate responses
Finding use cases done right workshop - 2 hours support
Predefined User Interface
Setup Cloud Infrastructure with Terraform
Build data pipeline to ingest customer conversations with correct answers
Build GenAI Engine with safeguards to prevent inaccurate responses
Finding use cases done right workshop - 2 hours support
Customer Interface and Integrations
Learn more